Category: Event Services

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How To Strengthen The “Bond” You Have With Your Clients?

The bond between a client and a company or business is often compared to that of lovers. It’s a delicate relationship where first impressions matter a great deal. In fact, it’s not uncommon to compare it to a first date! You also have to nurture it, making sure to do and say the right things. Here are a few more tips and trick to ensure that the bond you and your company has with its clients remain strong, always. We’ve divided it into 2 main sections for your convenience.

The way you treat them, when you are around them

  • Be it with first time clients, or your long-term clients, it’s important that you keep yourself presentable whenever your clients are around. Personal hygiene is not a new topic for any of us. But apart from this, you should also dress well; especially on those days where you’d want to make an impression. Trust us, being well dressed is important; even for new businessmen.
  • Being prompt and punctual is vital. This is especially true for first meetings; but is also a great way to give the impression to your client that they are important to you. This inevitably will result in them feeling a connection with you and your work.
  • Never stop trying to impress them. Be it at corporate christmas party http://srbevents.melbourne/corporate-events/christmas-parties.html or simply by your work or the knowledge that you have on them and their work; as a business person, you must always try to impress your client in order to keep them happy, interested, and also strengthen the bond your company has with them.

The way you treat them, when you are not around them  

  • Learn to keep in touch with them. Like with a relationship, communication is important even when trying to strengthen the bond you have with your clients. Being up to date with their business and personal life will help you communicate smoother with them at crucial times. Keeping in touch with the client is also a great way to get feedback on your business, as well as what they think about your competition.
  • Have a few regular meetups. If you are someone who doesn’t do too well at big public events, then trying to “bond” with your clients at a best function venues at San Remo Ballroom is not an option for you. Instead, try and meet up with them in and at an informal setting; like the bar (or sports bar, if your client is a sports fan) or even at a restaurant. Don’t undermine the power of food; especially that which it holds over relationships!
  • Sending an unexpected gift or two isn’t a bad idea either. We don’t mean those commercial seasonal gifts; everyone does those. Depending on your business, try sending them coffee gift boxes (with a variety of blends), or better, a pizza! People rarely forget gestures like this; and it is a sure way to strengthen that which you have with your valued clients https://en.wikipedia.org/wiki/Venue.

Traits Of A Good Event Manager

Since event planning has becoming a much sought for industry, people especially the corporate sector look for high standard and quality events. This industry requires a lot of skills and expertise and hence if you need to be on the top of the list, you need to have the following traits.

  1. Interpersonal skills

People are a vital part in every occasion. Events are all about meeting and dealing with people so you need to be extremely good with them. A balance between relationship with client and employees should be maintained very well so that each party is satisfied and happy to work with you. Communication is important since you need to tell your employees what to do and your client what are being done.

  1. Networking

Events are all about networking. People gather at such social occasions to build interpersonal relationships and create networks. As an event manger, networking can be everything. You need to have contacts with caterers, wedding band and sound suppliers, florists and all other people who will help you in making the event happen. Also, this industry does not use excessive marketing and hence word of mouth is what is important.

  1. Creativity

Most people know what they want from their events but don’t know to organize them creatively. You need to have a great eye and the ability to mix, match and play with colours and décor. Not only that, you need to have the ability to creatively solve any problem that comes up.

  1. Time management

You have so much to do always, but you need to prioritize your work and manage your time effectively. You need to learn to multitask so that you can make use of the minimum time you have. You can even divide the tasks among different teams so that everything is done simultaneously. Let one team handle the caterers, another caterers and another wedding entertainment. This way you can easily fulfill your responsibilities on time. Also, meeting deadlines is everything so time management is crucial.

  1. Resourcefulness

You need to have the ability to make use of what you have and get the best out of it. There could be sudden changes to your plan due to inadequate material, cancellation of caterer, change of venue and so many other problems. You need to always be ready to overcome any of these problems with what you have. Here, handling your people in the best possible manner is important too since people are the most important resources in any task. Analyze each person’s skills and assign them tasks that could be performed to the best of their ability.